Why is Grow not appearing on my site?

If you've installed the Grow script on your site, and you're not seeing the Grow widget in the bottom left or right corner, or the other features of Grow, there are a few things you'll want to confirm or check.

Confirm install

Make sure you've installed the Grow script correctly, and have given your site a hard refresh. 

Look at your site on other browsers

Are you having trouble seeing the Grow buttons on your site in a particular browser? If so, use another browser to see if Grow is displaying. 

Check to see if you're running an AdBlocker

If you are using an AdBlocker of some kind, Grow will not populate as it comes in with a script wrapper which will be blocked by most AdBlock tech.

What you can do

The first step is to disable the AdBlocker within the browser and reload the page. You may need to do a hard refresh on your post or view the URL in an incognito or private window.

Not using an AdBlocker but running Firefox?

Some browsers, such as Firefox have built-in AdBlockers so even if you haven’t manually installed anything on your browser, this may be the reason why you’re not seeing Grow on your site.

This will be personalized to however you have the Firefox browser set up so you won’t be able to control what your readers see.

If you’re using Firefox, you can adjust your browser settings or view your site in Chrome to see if it’s working there.