Unable to Add My Website After Creating a New Grow Account

Answered

Mohamed Zouari

March 14, 2025 11:30

Hi,

I recently deleted my previous Grow account and created a new one using my business email. However, when I try to add my website to my new account, I receive an error message stating that the site is already verified.

Since my old account has been permanently deleted, I no longer have access to it.

Could you please help me add my website to my new Grow account?

Thanks in advance for your assistance!

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  Support

  • Grow Support Team

  March 14, 2025 13:51 Edited

  Hey there,

  In the future, we ask that you use the User Permissions section of Grow Publisher Portal to add additional users or adjust user permissions rather than deleting the only user account with access to a site.

  • User Permissions
  • Updating User Permissions

  What was the original email the site was under and what is the domain?
  
  *Domain information has been removed from this thread.

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  Support

  • Grow Support Team

  March 14, 2025 13:49

  Thanks for that information! We have unverified those domains. You should be able to set them up in Grow Publisher Portal now.

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