Help Needed: Unable to Change Account Email After Skiff Shutdown

Answered

Vaibhav Kushwaha

October 12, 2024 09:11

Hi everyone,

I created account on Grow using my Skiff email. However, since Skiff has shut down, I'm unable to change my account's email or update any of the settings. I still have my login ID and password, but I'm stuck with the Skiff email as my primary contact.

Does anyone know how I can update my account email or resolve this issue now that Skiff is no longer operational? Any help or advice would be greatly appreciated!

Thanks in advance!

0

• Official comment

  

  Support

  • Grow Support Team

  October 14, 2024 14:44

  Hi Vaibhav,

  If you have a new email address you'd like to use for Grow Publisher Portal, you can add it as a new user in the User Permissions tab. You can then edit the user roles for each email and transfer ownership.

  These articles can help:

  • User Permissions
  • Updating User Permissions

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