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Spotlight Subscribe not displaying

Answered
Ruud

After creating a Spotlight Subscribe form, it's not appearing. The pop-up does work and I can see it appearing. This might be related to how we've configured the content container, similar to what we had to adjust for our MediaVine sites. This is a non-MediaVine site. Is there a way I can target the correct content container myself?

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  • Official comment
    Support
    • Grow Support Team

    Hi Ruud!

    If you're having trouble seeing a Spotlight Subscribe form and checking in an incognito window or making sure Grow knows where to place it (by setting it as default, choosing it as the Most Valuable Content form or the Multi Form, or assigning categories with Category Targeting) does not resolve the issue, you may need to define a custom content selector.

    You can do this in Grow Publisher Portal under Grow Settings > General:

    This article can help: Content Selector

Is your question about Journey by Mediavine?

Journey Support is exclusively available in the Journey Community.


Any questions pertaining to Journey by Mediavine applications, onboarding, payments, ad performance, and troubleshooting should be made there. Journey Support is not available in the Grow Community. Requests made in the Grow Community pertaining to Journey will not receive a response.

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