If you’re having problems logging into your Grow account, here are some of the most common problems and troubleshooting steps:
Username Issues
- If you are using a Google email address, try logging in via Google by clicking the Google logo.
- If, when you created your account, you used your Facebook account, click the Facebook logo.
- If, when you created your account, you used your OpenPass account, click the OpenPass logo.
- If your email address is not @gmail.com, make sure that you are entering your email into the Email Address field.
Password Issues/Forgot Your Password
If you have logged in via "Use Your Email" and you've forgotten your password, you can reset your password this way:
Click the Forgot Password? link.
Enter your email and click Send Email:
Look for a reset password message in your email, then click the link in the email to be redirected to set up a new password. Once you've entered your new password, click the Submit button.