Pop Up Form issues - the form can not be closed without signing up

Planned

Ari

August 19, 2025 07:05

Hello,

It seems like there are new issues with the pop-up form, likely similar to before (https://help.grow.me/hc/en-us/community/posts/35155590908955-Pop-Up-form-reopens-when-closed).

I am again getting weird sign-up emails like “yourthingisjammedandkeepspoppingup@gmail.com” with the name "bog off", plus a few random emails which are obviously fake and written only because the reader was forced to.

I can not currently reproduce the issue, but it seems like the same thing could be happening all over again (you close the pop-up and it reopens immediately). I do not have an Android device to check this on. However, it worked fine for me on two iPhones, Windows (Chrome), and macOS (Safari).

I appreciate any help I can get with this - if the same thing is happening, the site is unusable for the readers who happen to get this.

Thank you.

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  Support

  • Grow Support Team

  August 25, 2025 16:19

  Hi Ari!
  
  Thanks for letting us know that this was happening again! The Grow Engineering Team is looking into it. I do not have any updates just yet, but will post here as soon as I do!

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