Skip to main content

Comments

8 comments

Date Votes
  • Support
    • Grow Support Team

    Hey Michael,

    It looks like something is optimizing Grow's scripts on your site, though it's hard to tell what exactly since the scripts don't appear when viewing the source. I do see Cloudflare scripts, so it's possible Grow is being deferred, minified, or optimized by Cloudflare or potentially blocked by a security setting.

    Please refer to the Grow: Conflicts and Compatibilities article!

    0
  • MICHAEL ANTHONY

    Thanks Ben, I am loading Grow via Cloudflare for cookie consent.

    Does Grow require cookie consent, and can I add Grow to the webpage source code?

    0
  • Support
    • Grow Support Team

    You should install Grow directly in the head section of site's source code. It will not function correctly otherwise.

    Grow has its own consents in its Subscribe forms. Your legal counsel would be best positioned to advise on whether additional consent is required.

    0
  • MICHAEL ANTHONY

    Hi Ben,

    I moved the Grow script directly into the <head> of the source code.

    Sadly, I am still getting nothing on click.

    0
  • Support
    • Grow Support Team

    Grow's scripts are being deferred, likely by Cloudflare. You'll want to make sure Grow is excluded from any kind of script optimization and that your security settings are not blocking it.

    If you're still having trouble after ensuring Grow's scripts are removed from optimization or security settings, your host or tech help might be able to help troubleshoot more specifically and see if any specific scripts on your site are preventing Grow from working as intended.

    0
  • MICHAEL ANTHONY

    Hi Ben,

    I found it!! hahaha

    Zaraz has functionality that allows click listeners to trigger events for tags from Zaraz.

    I removed some of the legacy unused Zaraz click listeners, and the Recommended Content widgets seem to work as expected now.

    Can you help me validate that they are working from your end in parallel to my tests, thanks

    0
  • Support
    • Grow Support Team

    I am able to successfully click Recommended Content on your site now, Michael! I do need to bust the cache on pages I have visited before, so you might want to clear your site's cache to ensure all users can use Recommended Content.

    0
  • MICHAEL ANTHONY

    Thank you soooo much for your help Ben!!

    I tried to implement it a few months ago and had to revert after I could not get clicks to action as expected.

    I will jump back into the search widget, and then newsletter features next.

    Thrilled!!

    0

Please sign in to leave a comment.

Didn't find what you were looking for?

New post