Automailer not sending mails

Answered

ranga nr

February 05, 2025 17:24

Hi, the automailer is not sending email to one of my sites despite having subscribers. How can it be started? 

Thanks

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  Support

  • Grow Support Team

  February 05, 2025 19:25

  Hi Ranga,

  Have you enabled Global Automailer sending under Grow Publisher Portal > Automailer > Automailer Settings?

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  ranga nr

  February 06, 2025 01:51

  Hi, yes! i have enabled global automailer sending too. Still it was not sending emails. So i uploaded the emails again and today i see email sent to just 1 subscriber. But, am doubtful why other subcribers did not get emails.

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  Support

  • Grow Support Team

  February 06, 2025 16:39

  Thanks for the additional information!

  If subscribers are located outside of the United States, Automailer sends them a double opt-in email. They are required to confirm they want to receive emails via this double opt-in email before they will be sent Automailer emails regularly. This applies both to non-US subscribers who sign up via Subscribe forms or who are imported with Automailer Imports.

  You can read more about Automailer's double opt-in here:

  • Double Opt-In

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