Subdomains - Script installed but not seen

Answered

Thierry

January 17, 2025 07:45 Edited

Hello,

So, I've installed the script manually in the head section of 3 dedicated subdomains and they can't be found while the code resides in the head section.
I thought that maybe the script needed to reside in the domain itself, which I did, and it was green-checked but still not the subdomains: the most important ones.
Subdomains:
- https://italian.lexylabs.com
- https://french.lexylabs.com
- https://spanish.lexylabs.com
Domain is of course https://lexylabs.com.
It might be a matter of time before it gets seen but I read in the community posts that it could be tricky to have subdomains running ok, so I better check with you right now.

Your help would be much appreciated.
Thank you.

Thierry

0

• 

  Support

  • Grow Support Team

  January 17, 2025 16:11

  Hi Thierry,

  You'll most likely need to add your subdomains as additional sites in Grow Publisher Portal. 

  This article can help: Adding New and Additional Sites

  0
• 

  Thierry

  January 18, 2025 04:18

  Hi Ben,
  
  Thanks for your reply.

  They were all added this way, in fact I tested two ways:
  - with the plugin + login to account (plugin do not insert the tag in the head section but footer)
  - without the plugin and direct inclusion of the script in the head section (current status) + grow script test in the portal.
  
  So, either way, none of the subdomains are validated, while present and listed in the portal.
  Thanks for your help.
  
  Regards
  Thierry

  

  0
• 

  Support

  • Grow Support Team

  January 20, 2025 02:16 Edited

  Hi Thierry,

  Since you said the plugin is inserting scripts in the footer, it sounds like somethig is optimizing Grow's scripts on those subdomains. The plugin usually adds the script in the body are of the site source (which works fine for the plugin specifically!).

  Looking at your subdomains' sources, the Grow scripts do not appear as they do in Grow Publisher Portal, which also seems due to optimization. It's likely LiteSpeed Cache is impacting the scripts. This existing thread may help, as well as the Conflicts & Compatibilities article.

  0
• 

  Thierry

  January 20, 2025 08:47

  Hello Ben
  
  Thank you for your efficient help, I could resolve all the issues! 👍
  
  Regards
  Thierry

  0

Please sign in to leave a comment.