We're Having Trouble Seeing Your Script

Answered

Alek

May 17, 2024 14:14

When I click the Grow plugin I have installed it says Grow is currently running on (site name).

But, when I open the grow dashboard (publishers.grow.me) it still shows the script as not installed (We're Having Trouble Seeing Your Script). I have it installed and active!

I am not seeing the Grow widgets on my site - automailer, etc.

I am using the LiteSpeed Cache plugin and not sure if that might be causing a problem. I did look through the forum and I did not see any solutions for the LiteSpeed plugin.

Any help here would be awesome!

Related to

• LiteSpeed Cache
• Conflicts & Compatibility

0

• Official comment

  

  Support

  • Grow Support Team

  May 17, 2024 15:19

  Hey Alek!
  
  It sounds like Grow's scripts are being optimized on your site, likely by some of LiteSpeed Cache's javascript deferral or minification settings. You'll want to exclude Grow from any of LiteSpeed Cache's optimizations.

  This article can offer some guidance: https://help.grow.me/hc/en-us/articles/6312680343963-Grow-Conflicts-and-Compatibilities#:~:text=Optimization/Minification%20Plugins
  
  If you need additional assistance, your host or technical help should be able to do so.
• 

  Alek

  May 17, 2024 21:21

  I figured it out! Thanks for the fast response.
  
  I just needed to type grow into the JS Excludes and JS Deferred / Delayed Excludes text fields in the Tuning tab and purge!
  
  Thanks, Ben!
  
   

  0
• 

  AB

  July 19, 2024 11:56

  Hey Alek , 

  Did this things completely solve your problem? 

  How are things working now? 

  It's still the same setting right? 

  i.e. typing “grow” into the JS Excludes and JS Deferred / Delayed Excludes text fields in the Tuning tab and purge!

  or some additional steps? 
   

  0

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