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Uploaded subscribers from kit not showing in counts

Answered
Jennie Swenson

I uploaded my subscribers from Kit (1300) and the analytics page only shows that I have 55 subscribers. Is that number just the people that have signed up on my automailer form? Should I expect the automailer to go out to eht uploaded contacts as well or just to people who sign up from the form? Just trying to untangle the analytics. Thanks

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  • Official comment
    Support
    • Grow Support Team

    Hey Jennie!

    If your Kit upload included subscribers outside of the United States or without country codes, they'll need to confirm the Automailer subscription via a double opt-in email sent by Grow. The email comes from noreply@mail.grow.me. Once they've confirmed the subscription, they'll be accounted for in the Automailer Insights reports.

Is your question about Journey by Mediavine?

Journey Support is exclusively available in the Journey Community.


Any questions pertaining to Journey by Mediavine applications, onboarding, payments, ad performance, and troubleshooting should be made there. Journey Support is not available in the Grow Community. Requests made in the Grow Community pertaining to Journey will not receive a response.

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