How do I delete a subscriber

Planned

Jessica Levinson

August 27, 2024 15:40

I have been receiving auto-reply emails from an email subscriber saying the email is no longer functional. Where do I go in Grow to remove the subscriber email so the emails stop getting sent to that email address?

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• Official comment

  

  Support

  • Grow Support Team

  September 02, 2025 14:14 Edited

  Update:
  
  You are now able to manually remove subscriber email addresses from your Automailer List. This article walks you through that process: How to Remove Subscribers from Automailer

   

  Hey Jessica!
  
  There aren't yet manual controls to remove susbcribers from Grow's CSV or the Automailer List, but it is something we are working on. There's no release date just yet, but hopefully we'll see those added to Grow Publisher Portal soon!

  In the meantime, I can have the Grow Engineering Team remove specific subscribers from your list for you. If you'll reply to this thread with the email address to remove from your Automailer List, I'll put in the request. I will not publish the user's email address publicly so we can ensure their privacy is protected.
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  Support

  • Grow Support Team

  September 30, 2024 17:06

  Hi Janiss Garza!
  
  We have removed that subscriber from your Automailer List. To keep their information private, I have deleted the previous messages!

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  JRM

  September 01, 2025 19:35

  Hello

  I can't find a support email anywhere and I have an irate subscriber telling me he has unsubscribed several times from the Grow weekly emails and he's still receiving emails.

  Can someone help me with this?  

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  Support

  • Grow Support Team

  September 02, 2025 14:13

  JRM,

  You are now able to manually remove subscribers from your Automailer List. This article can help: How to Remove Subscribers from Automailer

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