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4 comments

Date Votes
  • Official comment
    Support
    • Grow Support Team

    Hey Bobbi!

    It sounds like there's something impacting your OpenGraph: Image metadata, which is what Grow uses to pull images for its post bookmarks.

    Usually og:image tags are output by SEO or social sharing plugins, so if you've made changes to your setup there I would recommend taking a look. Typically you'll want to ensure the social media or meta image being output is the post's featured image.

    Once you've checked/updated your metadata output, clear your site's cache and any caching plugins. Then go to Grow Publisher Portal > Grow Settings > Recommended Content and click the Refresh Posts button. This tells Grow to go back through all your post metadata and make updates, which should hopefully pull in the featured images. This process can take around 24 hours.

  • Bobbi Mullins

    It's pulling an image, but it won't pull the actual post.  If you go to cookingupmemories.com. and search Traditional Goulash  it will come up with a result but it's just a picture.   For everything else the actual post comes up.

    0
  • Bobbi Mullins

    I didn't change anything, but I did refresh it and it appears to be working again 

    0
  • Support
    • Grow Support Team

    Thanks for the additional context! 

    That sounds like there may have been an update to that post's canonical URL? That is what Grow uses to link to the original post. 

    Refreshing Posts is the best way to ensure Grow has the correct metadata to correctly serve posts in its features!

    0

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