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Duplicate Posts on Grow Carousel

Answered
Tanya

Can someone comment on why there are duplicates in the carousel header?  I would like to fix it but I don't know what is causing it.  

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Comments

2 comments

Date Votes
  • Official comment
    Support
    • Grow Support Team

    Hey Tanya!

    It's possible metadata for this post was updated and prompted Grow to update its post bookmark. If the old version still existed in your cache, this likely caused Grow to create an entirely new bookmark rather than update the existing one.

    Clearing your site's cache and any caching plugins, then going to Grow Publisher Portal > Grow Settings > Recommended Content and clicking Refresh Posts should remove the duplicates from Grow's features. This process can take up to 24 hours!

  • Tanya

    Thank you, the refresh worked!

    0

Is your question about Journey by Mediavine?

Journey Support is exclusively available in the Journey Community.


Any questions pertaining to Journey by Mediavine applications, onboarding, payments, ad performance, and troubleshooting should be made there. Journey Support is not available in the Grow Community. Requests made in the Grow Community pertaining to Journey will not receive a response.

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