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Manual Placement Subscribe Form Not Showing Up

Vivian Tran

Hi! I've started using the Grow Newsletter and I'm trying to put a subscribe form in the sidebar on my WordPress site. I put the manual placement div in an HTML block, but it's blank where the form should be.

I'm using the Kadence theme if it matters. Could this be an issue with the theme I'm using? And is there another way to manually place a subscribe form?

Thanks in advance!

1

Comments

5 comments

Date Votes
  • Official comment
    Support
    • Grow Support Team

    Hey Vivian Tran!

    Manual Placement forms must be placed below the first screen view in order to populate. This is because Grow is deferred from the first screen view to minimize potential impacts to site speed. It seems likely your sidebar placement is just a bit too high and has the Manual Placement form above the fold. Moving it lower in your sidebar could help!

    If you'd prefer to have a higher placement for a Subscribe form, you can use a Click to Subcribe form instead. Click to Subscribe forms allow you to apply a CSS class to any clickable element on your site – like a button, text, or image – that launches the Subscribe form when the element is clicked. These can be placed anywhere on your site, including the first screenview.

  • Jenny

    I'm also having this issue and my placement is definitely below the fold. Randomly it'll show up but most of the time it's just blank :(

    0
  • Support
    • Grow Support Team

    Hi Jenny!

    It sounds like this may be related to site speed. Since Grow's scripts are deferred and will wait for other elements on your site to load first, this can lead to delays in Grow features loading on site. If the Grow widget in the bottom corner of the screen hasn't loaded by the time you scroll past where you've added your Manual Placement form, the form may not load in. 

    The Grow widget's presence indicates Grow has loaded and is actively running!

    0
  • Marcellop

    Hello Ben,

    I’m experiencing a similar issue with the subscription form. I understand that Grow’s scripts are deferred and wait for other elements to load first.

    What’s puzzling is that after the Grow plugin loads (I usually notice this when the ads start displaying), the subscription form only appears if I scroll down afterward. However, if I scroll immediately before the Grow scripts finish loading, the form doesn’t show up at all.

    I suspect that Jenny might have seen the form randomly due to this behavior.

    Is there a way to ensure the form displays consistently in all cases, regardless of when or how the page is scrolled?

    Thanks in advance for your help!

    0
  • Support
    • Grow Support Team

    If Grow hasn't loaded on the page or post you're browsing, it's features cannot load either. Spotlight Subscribe forms will load when Grow's scripts have loaded.

    0

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