I may have inadvertently set up 2 accounts.
AnsweredGrow is working properly on my site, but when I try to sign in sometimes I get an error message that my password is incorrect and yet I have just uploaded my email list and it was accepted. How can I check this and move to one account?
Thank you to whoever can help solve this!
(I may not have selected the right Topic.)
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Official comment
It looks like you've created two users for your site in Grow Publisher Portal: one with an email with your domain in it and a gmail. The email with the domain is the Site Owner, so it will have access to all Grow settings.
You can reset your password for either account at app.grow.me.
It's possible you used gmail to create one of the accounts, so a password isn't going to let you log in. You'd need to click the Gmail login button!
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Thank you so much Ben! I have it all straightened out now.
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