Print Pass subscribers lost during Mailchimp disconnect — any way to recover them?

Answered

Reed

September 18, 2026 23:19

Site: pestoandpotatoes.com

My Mailchimp connection to Grow got disconnected at some point, and I've since reconnected it. My last confirmed successful sync to Mailchimp was on May 26, 2026 — I'm not sure exactly when the disconnect happened after that or how long it lasted before I reconnected.

Print Pass is enabled on my site (locks recipe/how-to card printing until the reader subscribes), with an action set to add subscribers to my “Pesto & Potatoes” Mailchimp audience and tag them “Grow - Print Pass.” I'm trying to figure out:

1. Were Print Pass email submissions collected during the disconnected window queued and sent once I reconnected, or were they dropped entirely?

2. Is there any log or export within Grow (outside of what already synced to Mailchimp) where I could see or recover those emails?

3. Is there a way to know exactly when the disconnect happened, so I can estimate how many subscribers may be missing?

Any help figuring out what's recoverable would be appreciated!

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  Support

  • Grow Support Team

  September 21, 2026 13:14

  Your Grow subscribers from all conversion tools are always collected in the Grow Subscriber CSV even when an ESP integration is set up. You can download that list under Subscribe > Settings.

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