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  • Support
    • Grow Support Team

    Hey there,

    Automailer emails are sent to subscribers on the day of the week and time of day they initially subscribe or confirm their subscription (if double opt-in is required). Over time, Automailer sending times for each user can shift based on when they open the emails. For example, if someone subscribes at 10 AM on Tuesday, that's when they'll initially receive their Automailer emails; if they regularly open the emails at 2 PM on Thursday, their sending time will gradually shift to deliver emails at 2 PM on Thursdays to coincide with the time they are most likely to open them.

    Sending times cannot be manually adjusted.

    0

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Any questions pertaining to Journey by Mediavine applications, onboarding, payments, ad performance, and troubleshooting should be made there. Journey Support is not available in the Grow Community. Requests made in the Grow Community pertaining to Journey will not receive a response.

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