Skip to main content

Email language

Planned

Comments

6 comments

  • Support
    • Grow Support Team

    Hey Christelle!

    There's no way to adjust the language settings for those emails in the backend, but they should be translated by the browser's default language setting. What browser and device are you using where it appears in English? If you use a different browser or device, do you see it in French?

    0
  • Christelle Gomez

    Hello, thank you for your answer. In the gmail app, in Firefox and in chrome, it is always in English.  Unfortunately,French people are really bad at English, so I am sure they would put the email in the trash without reading in.  It is a pity because it is a very good way to gain subscribers. 

    0
  • Support
    • Grow Support Team

    Hi Christelle!

    After speaking with the Grow Engineering Team about this issue, it sounds like this is a bug. Thank you so much for reporting it!

    We will update you as soon as a fix is in place.

    0
  • Christelle Gomez

    Oh so good news! I can't wait to use it!

    Thank you very much.

    0
  • Christelle Gomez

    Hi, is there any change in this problem? It would be so great that it would be solved for Christmas, we have so many visits at this period.

     

    Thanks in advance,

    0
  • Support
    • Grow Support Team

    Hi Christelle Gomez,

    The Grow Engineering Team is actively looking into this translation issue. Hopefully it will be resolved soon. 

    0

Please sign in to leave a comment.