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Print Pass Not Working

Kurumi Lawrence

Sorry if this has already been answered!

I turned on Print Pass and tested it on Chrome, but it doesn't prompt me to enter an email, even when I click the "Print Recipe" button in my recipe card. I'm using the free version of WP Recipe Maker. Does the Print Pass feature require the paid version of WP Recipe Maker?

Thank you in advance for your help!

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Comments

3 comments

Date Votes
  • Support
    • Grow Support Team

    Hey Kurumi,

    Print Pass should work in both the free and paid versions of WordPress Recipe Maker.

    Have you tried clicking the print recipe button in an incognito window? If you're already logged into a Grow account and subscribed to your site with any Subscribe form, you'll have access to all your recipes' print pages without having to enter your email address to Print Pass.

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  • Kurumi Lawrence

    Yes, I just tried clicking the print recipe button in an incognito window, but it didn't prompt me to enter an email address.

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  • Support
    • Grow Support Team

    Thank you for trying that for me, Kurumi!

    It looks like Grow is being 302 redirected away from the print page on Grow's domain (which is how Print Pass is able to require subscription for access) to the WP Recipe Maker print page on your domain.

    Do you have any redirect plugins or redirects set up on your host level (they should be able to help you check for this) that could be preventing redirecting from a print.grow.me URL to a URL on your domain?

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