Problems importing subscribers from MailerLite

Answered

Rebecca Livermore

June 23, 2025 13:52

Hello, I'm having problems importing subscribers from MailerLite. When I upload the CSV file and try to import, I get the message that “One of the records of your import contains an invalid country code.” Is this possibly because my CSV has a country name instead of a country code? For example, it lists United States instead of a code for the USA? If so, how do I resolve this? Is there a list of country codes I need to use? 

I've even pared down what I try to upload to only 5 people and still get the same message, so I'm thinking it's something having to do with the format. 

The columns I'm trying to import from MailerLite include the following:

Email
Subscribed (which is the date and time, in this format - 6/23/2025 11:12)
Location (e.g. United States)
Signup IP

If you can help me resolve this, I'd really appreciate it!

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  Support

  • Grow Support Team

  June 30, 2025 14:38

  Hi Rebecca,

  If the location is being pulled in as “Country Code” for the data tag, you'd want to choose the “Select field…” option in the sample data to continue with the import. You'll just want to make sure you have “Created at” seelcted for the subscribed information, “email” for email, and “IP address” for the signup IP.

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