Skip to main content

Cannot get Grow to send subscribers to Kit

Alisha

I've checked and searched for everything I can think of, but my Spotlight Subscribe widget on Grow is not sending new subscribers to Kit.  I have the Secret API integrated from Kit, and I've turned on Form Actions to add subscribers to a Kit form.  But it's not working when I test it… what am I doing wrong?

0

Comments

4 comments

Date Votes
  • Alisha

    I think I'm a site “contributor”… so is it an issue with permissions?  Maybe I need to get the site owner to log in and do something to make this integration work?

    0
  • Support
    • Grow Support Team

    Being a site contributor instead of owner shouldn't impact things here. 

    Do you have double opt-in enabled in Kit where subscribers need to confirm the subscription before they're added to the mailing list?

    0
  • Alisha

    I do have double opt-in enabled.  The integration seems to be working after I finally disconnected my previous email service… I had been hesitant to do that before I knew if the Kit integration was working, but that seems to have fixed things.  Thanks!

    0
  • Support
    • Grow Support Team

    Glad it's working now! 

    0

Is your question about Journey by Mediavine?

Journey Support is exclusively available in the Journey Community.


Any questions pertaining to Journey by Mediavine applications, onboarding, payments, ad performance, and troubleshooting should be made there. Journey Support is not available in the Grow Community. Requests made in the Grow Community pertaining to Journey will not receive a response.

Please sign in to leave a comment.

Didn't find what you were looking for?

New post