Footer fixed add still shows after disabling Grow via <div>

Answered

Ionuț-Alexandru Popa

April 24, 2025 15:51

I have this issue where I've disabled the Grow functionality on my not content pages (contact, info, cookies, privacy policy) using the <div id="hide-grow-widget"></div> tag, but the footer fixed add still shows up in the page.

Is this a bug, or is there a way to remove that ad as well?

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  Support

  • Grow Support Team

  April 24, 2025 15:56 Edited

  The disable Grow code only removes Grow features from your site; it does not impact your Journey ads.

  Though Journey requires Grow to measure a site's data, they are separate products with dedicated Support Teams. For Journey questions, concerns, and troubleshooting, you'll need to contact the Journey Team in the Journey Community.

  • Learn more about contacting the Journey Team here!

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