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Broken Images in Automailer

Answered
Diana

The images for my posts in automailer are not showing in the preview or the actual delivered emails. Is there a way I can fix this?

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  • Support
    • Grow Support Team

    Hey Diana,

    If you're not seeing images in your Automailer emails, there's likely something off with your OpenGraph Image metadata. If you inspect a post's source, you should see an og:image tag associated with an image's URL (usually the featured image). If this metadata isn't present, Grow isn't able to pull in an image for the post bookmark served in its features, like Automailer emails.

    OpenGraph meta tags are usually output by a social sharing or SEO plugin, like Hubbub or Yoast. Checking your social media share settings in your social sharing or SEO plugin should help!

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Any questions pertaining to Journey by Mediavine applications, onboarding, payments, ad performance, and troubleshooting should be made there. Journey Support is not available in the Grow Community. Requests made in the Grow Community pertaining to Journey will not receive a response.

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