New subscribers from landing page not appear in subscriber list in Kit

Answered

Paul Copeman

March 23, 2025 11:42

Hi - I have recently signed up to Kit and set up a landing page as my first action. Before sending this out to my email list I thought I would test it with my two of my own email addresses.

I receive the ‘Success! Now check your emails to confirm’ message, however I do not receive this confirmatory email (and it's not in junk either). Neither do the email addresses appear in my subscriber list.

Am i doing something wrong? Have i missed a step?

Any help much appreciated!

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  Support

  • Grow Support Team

  March 24, 2025 14:10

  Hey Paul,

  The Kit Integation with Grow just sends subscribers from Grow Subscribe forms to Kit per the Form Actions you add to those forms. Subscribers from Kit forms/landing pages cannot be sent to Grow at this time.

  You can read more about setting up Kit Form Actions on Grow Subscribe forms here.

  The Kit Support Team should be able to assist you with their confirmation message!

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