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Heart Option Not Showing

Answered
John Kenny Adeya

Hi, my Grow options have been working correctly until yesterday when the heart option stopped appearing. The share option is working fine. Just for your information, YES I enabled the heart and share options and I have even tried disabling it and turning it back on. Not worked on my site

1

Comments

3 comments

Date Votes
  • Support
    • Grow Support Team

    This is likely a caching issue. Clearing your site's cache and any caching plugins should allow the Save button to appear on posts.

    0
  • John Kenny Adeya

    Seems to have been fixed.

    My cache plugin automatically clears cache whenever I publish and I had already tried clearing cache to fix the issue in vain!

    Thank you 😀

    0
  • Support
    • Grow Support Team

    I noticed the heart button appearing when I busted the cache on posts or pages where it wasn't before. I must have caught your site right before the automatic cache clear!

    I'm glad this is resolved!

    0

Is your question about Journey by Mediavine?

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Any questions pertaining to Journey by Mediavine applications, onboarding, payments, ad performance, and troubleshooting should be made there. Journey Support is not available in the Grow Community. Requests made in the Grow Community pertaining to Journey will not receive a response.

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