Unable to Detect Script on My Website

Answered

Mugilan T S Ragupathi

January 17, 2025 06:54

Dear Team,

I have a website( https://www.cloudtechsimplified.com/ ). I've installed the script. It says it couldn't detect script. But, I think it is searching in https://cloudtechsimplified.com (at root domain - without www) and not the correct one - https://www.cloudtechsimplified.com/
Can you please advise on what needs to be done.

Thanks,
Mugilan

0

• Official comment

  

  Support

  • Grow Support Team

  January 17, 2025 16:15

  The www. preceding your domain is understood, just not displayed in Grow Publisher Portal. It is not required for Grow to access and verify its scripts on your domain.

  There is likely a conflict with an optimization or security setting running on your site. You can refer to Grow: Conflicts and Compatibilities for known conflicts and examples of things that can prevent Grow from being installed correctly.

  If you need additional assistance, your tech help, developer, or host may be able to help.
• 

  Mugilan T S Ragupathi

  January 17, 2025 20:14

  HI Support ,
  
  Thanks for your reply. I can see the grow script in console. But, I'm still getting “We're Having Trouble Seeing Your Script.”

  

  0
• 

  Support

  • Grow Support Team

  January 17, 2025 20:57

  Something is preventing Grow from accessing your site and verifying its scripts. I see Cloudflare, so potentially a Cloudflare security setting.

  Please refer to the Grow: Conflicts and Compatibilities article to determine potential conflicts or security settings that might prevent Grow from accessing your site.

  0

Please sign in to leave a comment.