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I can't Access My Grow Dashboard

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5 comments

  • Support
    • Grow Support Team

    Hey Olatunde,

    It looks like the image didn't come through. 

    Are you able to log into Grow Publisher Portal directly? Is the issue only occurring in your WordPress Admin area? If so, are you logged into WP Admin with the same email you use for Grow Publisher Portal?

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  • olatunde iyanda

    And also, I mistakenly added www.petcliq.com as an additional website to my Grow/Journey dashboard. I kindly request that you remove it from my main Grow/Journey account and disconnect it from my email address at your earliest convenience.

    I would greatly appreciate your prompt assistance with this matter.

    0
  • Support
    • Grow Support Team

    You're able to delete sites that haven't had their Grow scripts verified in Grow Publisher Portal under Grow Settings > Advanced.

    This article can help.

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  • olatunde iyanda

    Thank you, lastly if I don't want to add an additional website to my account, am i allowed to create another grow account specifically for the new website 

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  • Support
    • Grow Support Team

    You're able to set up Grow accounts as you wish.

    0

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