Installed Grow on my website and subsequently received an installation notice email

Answered

Erfan Askari

December 23, 2024 14:42 Edited

Hi.

I’m a bit confused! As you can see in the screenshot 6 & 7, I’ve already added the Grow plugin to my website, and it’s active on my pages. I’ve also set everything up in the Grow dashboard, and the status shows my website is currently under review.

But I got an email (screenshot 8) saying I shouldn’t forget to add Grow to my website. Am I missing something here? Do I need to do anything else?

Thanks so much for your help!

0

• Official comment

  

  Support

  • Grow Support Team

  December 23, 2024 14:45

  Do you see “Install Grow” in your Grow Publisher Portal siderail menu options? If so, Grow is unable to detect its scripts on your site.

  This could be due to optimization plugins or security settings. The Conflicts & Compatiblities article can help you determine if something is optimizing Grow's scripts and preventing the installation from being detected.

  There are also many existing threads that can help you identify different conflicts and how to resolve them!

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