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Main Menu and Save Button

Jazzkaita

My main menu and save button no longer appear in the bottom right corner on the desktop view when I'm logged out of WordPress. They still show up on mobile, but not on desktop as they used to. Do you know what might be causing this issue and how I can get them to appear again?

Thank you, 

Jazzmin 

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Comments

1 comment

Date Votes
  • Official comment
    Support
    • Grow Support Team

    Hi Jazzmin,

    Since you're seeing the Grow widget appear on mobile and not on desktop, this is likely local browser caching. 

    You can check and see if the Grow widget loads in an incognito window. If it does, clearing your desktop browser's cache and cookie should resolve this!

Is your question about Journey by Mediavine?

Journey Support is exclusively available in the Journey Community.


Any questions pertaining to Journey by Mediavine applications, onboarding, payments, ad performance, and troubleshooting should be made there. Journey Support is not available in the Grow Community. Requests made in the Grow Community pertaining to Journey will not receive a response.

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