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Can't connect Grow with Wordpress

Answered

Comments

5 comments

  • Official comment
    Support
    • Grow Support Team

    Hey Teejay,

    The Grow plugin adds the Grow scripts to your site. You don't need to manually add Grow's scripts to your head tag with the plugin; it results in multiple sets of scripts on your site, which prevents Grow from verifying itself.

    Removing the manually installed scripts should resolve this issue.

    If after doing that you're still having issues, a security or caching plugin could be optimizing Grow's scripts. You can check the Conflicts & Compatibilities for more information on this.

  • Bryan Murphy

    I'm having the same exact issue. I have installed the plugin, granted access and all that stuff but still getting this error, “We're Having Trouble Seeing Your Script.” I have also tried copy/paste the code into header and still nothing. I've emailed support twice and haven't received a response. Please help.

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  • Support
    • Grow Support Team

    Hi Bryan Murphy,

    Posting in the Grow Community is the best way to reach Grow Support!

    Like Teejay, you should remove the manually installed scripts on your site. Then you'll want to make sure Grow is not being optimized or minified by any optimization plugins or security settings. Check out the Conflicts & Compatibilities article listed above for examples of this!

    0
  • Teejay Smith

    I read a related post on Community and I found out that my JS scripts were combined by plugins like WP Rocket or Litespeech making the script not work. You should try this method

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  • Bryan Murphy

    That's helpful. Yes, I was able to fix it through litespeed.

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