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Whitelisting IP Addresses for Grow Plugin Crawling

Austin

Hello, I just want to ask about the IP addresses used for the Grow plugin. I want to ensure that no firewalls hinder its crawling by whitelisting them. I see in your documentation that you have provided only the grow user agent: MediavineMetadataParser/*, but most firewalls require specific IPs to whitelist. Thanks.

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Date Votes
  • Official comment
    Support
    • Grow Support Team
    Edited

    Hey Austin!

    IP address changes with Grow are frequent and a very large range of possible IP addresses is likely not going to be as reliable as whitelisting our user agent.

    We have applied for (and been accepted to) many of the allowlists for popular security features. Are you having trouble with a specific firewall?

Is your question about Journey by Mediavine?

Journey Support is exclusively available in the Journey Community.


Any questions pertaining to Journey by Mediavine applications, onboarding, payments, ad performance, and troubleshooting should be made there. Journey Support is not available in the Grow Community. Requests made in the Grow Community pertaining to Journey will not receive a response.

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