Grow trellis birch theme Widgets not showing

Answered

Tuğberk Çarkçı

September 13, 2024 14:26

I am using Mediavine trellis theme Birch. I downloaded Grow plugin but it has been 2 days. Recommended content, inline widget, sidebar widget, whats next on mobile, header carousel on desktop, header carousel always on are not working. I need help. No photos appear in any posts in the search section. Screenshots are as follows. What is the solution to this problem? I am waiting for help from the dear Mediavine team and Grow community.

 

 

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• Official comment

  

  Support

  • Grow Support Team

  September 13, 2024 14:50

  Hi Tuğberk Çarkçı,

  When your post bookmarks do not have images, Recommended Content widgets cannot populate. Grow will not place them if there are no complete post bookmarks to serve.

  It looks like the issue here is your site isn't outputting any OpenGraph metadata, which is what Grow relies on to pull these images. The og:image is typically the featured image for the post and this metadata is usually provided by a Social Sharing or SEO plugin like Yoast or Hubbub.

  Add a social sharing or SEO plugin to your site to generate this metadata, clear your site's cache, and then head to Grow Publisher Portal and navigate to Grow Settings > Recommended Content. Clicking Refresh Posts will tell Grow to go through your posts and pull the og:image metadata, allowing post bookmarks to be completely created. This process can take up to 24 hours.

  Once that's done, you should see your Recommended Content widgets populate as intended as well as images in your Search feature.

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