Skip to main content

Exporting Subscribers Stuck on "Downloading your subscribers"

Leah Ingram

Yesterday, I tried to download my new subscribers for my site Bagels and Lasagna. I'd last done this on 8/22/24. The message has been stuck on “Downloading your subscribers” for more than 24 hours. I did a hard reset of the page and it now shows today's date as the last download with zero subscribers, the same message that it is downloading yet no .csv file has been forthcoming. How do I figure out where my hundreds of new subscribers between 8/22/24 and today went? Thanks.

0

Comments

2 comments

Date Votes
  • Leah Ingram

    Nevermind. It seems to have fixed itself. Not sure how but OK!

    0
  • Support
    • Grow Support Team

    Hey Leah! Glad to hear the issue is resolved. :) Let us know if any questions pop up.

    0

Is your question about Journey by Mediavine?

Journey Support is exclusively available in the Journey Community.


Any questions pertaining to Journey by Mediavine applications, onboarding, payments, ad performance, and troubleshooting should be made there. Journey Support is not available in the Grow Community. Requests made in the Grow Community pertaining to Journey will not receive a response.

Please sign in to leave a comment.

Didn't find what you were looking for?

New post