Exporting Subscribers Stuck on "Downloading your subscribers"

Leah Ingram

September 05, 2024 17:15

Yesterday, I tried to download my new subscribers for my site Bagels and Lasagna. I'd last done this on 8/22/24. The message has been stuck on “Downloading your subscribers” for more than 24 hours. I did a hard reset of the page and it now shows today's date as the last download with zero subscribers, the same message that it is downloading yet no .csv file has been forthcoming. How do I figure out where my hundreds of new subscribers between 8/22/24 and today went? Thanks.

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  Leah Ingram

  September 05, 2024 18:43

  Nevermind. It seems to have fixed itself. Not sure how but OK!

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  Ashley Scott

  • Grow Support Team

  September 07, 2024 19:44

  Hey Leah! Glad to hear the issue is resolved. :) Let us know if any questions pop up.

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