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Email Field Not Showing

Answered
Mrs W
Edited

Hello, 

The form is appearing on my site but the email field is missing. There doesn't not appear to be a way for me to resolve it in settings. Please advise.This is for all forms.

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1 comment

Date Votes
  • Official comment
    Support
    • Grow Support Team

    Hi Mrs W,

    You are not seeing the email field in your Subscribe forms because you are logged into Grow. Grow has your email address stored while you're logged in, so it will automatically supply it to any Subscribe forms you encounter, making it even easier to Subscribe!

    You can check your site in an incognito window or a browser or device where you are not logged into Grow and you should see the email field appear in your Subscribe forms.

Is your question about Journey by Mediavine?

Journey Support is exclusively available in the Journey Community.


Any questions pertaining to Journey by Mediavine applications, onboarding, payments, ad performance, and troubleshooting should be made there. Journey Support is not available in the Grow Community. Requests made in the Grow Community pertaining to Journey will not receive a response.

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