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New Subscribers Not Being Sent to Mailerlite

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2 comments

  • Official comment
    Support
    • Grow Support Team

    Hey Kristi!

    It looks like you have Double Opt-In enabled in MailerLite. Grow will honor this setting, so Grow subscribers will only be moved from Grow to MailerLite when they confirm their subscription via the double opt-in email.

    This is the email I received when I tried subscribing with your Spotlight Subscribe form:

    I did click the Confirm your email button so you should see me added to both your Grow CSV and MailerLite.

  • Kristi Haight

    Thank you so much for checking this out. I had no idea that the setting was on since I never turned it on. I've been trying to figure this out for a while so I appreciate the help.

     

    0

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Any questions pertaining to Journey by Mediavine applications, onboarding, payments, ad performance, and troubleshooting should be made there. Journey Support is not available in the Grow Community. Requests made in the Grow Community pertaining to Journey will not receive a response.

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