Skip to main content

Spotlight subscribe form multiple issues

Answered
Adultsplaysports

I just installed Grow and having a few issues with the spotlight subscribe form and was hoping someone could help.

It's showing on TOP of my bio at the end of posts. It's ONLY showing up at the end of the post. It's not showing multiple times despite that being the setting. On one post I noticed it didn't show up at all.

0

Comments

5 comments

Date Votes
  • Official comment
    Support
    • Grow Support Team

    Hey there!

    It sounds like you need to define a custom content selector to let Grow know where to place in-content elements on your site. 

     

    Once you've added the custom content selector under Grow Publisher Portal > Grow Settings > General, you'll need to scroll down and click Save Changes in the bottom right. Refreshing your site after that should show in-content Grow features appearing throughout your content area as intended.

    This article can help you identify content selectors on your site.

  • Adultsplaysports

    That worked--for the most part. Thank you. However, the spotlight portion doesn't show up anymore--just the subscribe form, which isn't anymore compelling than my own subscribe form. Can that be fixed? Also, when I set up the multiform option, is there any way to have it show up a couple times but set a limit? It showed up 4 times in one post that isn't incredibly long---seems a bit much. Thanks!

     

    0
  • Adultsplaysports

    Also, I'm trying to add another form via a specific selector and any variation I've tried isn't working. I'm not sure how to add it.

    0
  • Support
    • Grow Support Team

    I see the Spotlight effect happening with your Spotlight Subscribe form currently. Did you possibly have a deafult Pop Up Subscribe form designated? When you choose to enable a Pop Up Subscribe form, the Spotlight effect is disabled to prevent the screen from becoming too busy.

    There are not currently limits available for Mutli Form Density. I will log this feedback for you!

    As for the Most Valuable Content placement, it looks like you've enaled the placement and added your selector, but you haven't chosen a Subscribe form from your dropdown menu. Choosing a form from the dropdown menu and clicking Save Form should do the trick!

    0
  • Adultsplaysports

    I see it now. I don't know why it didn't spotlight the first time I checked but all good now. Thanks. And duh on my part for the MVC placement. Ha. Got it now. Thanks again!

    0

Is your question about Journey by Mediavine?

Journey Support is exclusively available in the Journey Community.


Any questions pertaining to Journey by Mediavine applications, onboarding, payments, ad performance, and troubleshooting should be made there. Journey Support is not available in the Grow Community. Requests made in the Grow Community pertaining to Journey will not receive a response.

Please sign in to leave a comment.

Didn't find what you were looking for?

New post