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Having issues with images in my inline widget

Answered
support

Hello,

I am having issues with all my widgets, none of them are showing my images just an old logo I originally uploaded as my site logo.  I uploaded an image below to demonstrate what I am talking about.

Thanks,

Vanessa

 

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1 comment

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  • Official comment
    Support
    • Grow Support Team

    Hi Vanessa!

    This sounds like an issue with your image metadata. Grow looks for OpenGraph: Image metadata when creating the post bookmarks it serves in its features. On your site, it looks like this is being supplied by the All in One SEO plugin and the og:image set for every post is this logo image.

    According to this help article from All in One SEO, you should be able to adjust your social network share settings to output the featured image instead of a default image.

    Once you've made those changes, you'll want to clear your cache and any caching plugins, then go to Grow Publisher Portal > Grow Settings > Recommended Content and click the Refresh Posts button. This will tell Grow to go through all your posts bookmarks and update them as needed. This process can take up to 24 hours, but should resolve this issue!

Is your question about Journey by Mediavine?

Journey Support is exclusively available in the Journey Community.


Any questions pertaining to Journey by Mediavine applications, onboarding, payments, ad performance, and troubleshooting should be made there. Journey Support is not available in the Grow Community. Requests made in the Grow Community pertaining to Journey will not receive a response.

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