Inline Widget, Sidebar Widget, and Header Carousel glitching
Pinned Planned
I have updated, reinstalled and logged out/logged in to get this to stop. No change. The widget, when toggled on from recommended content section, will scroll through all of my suggested recipes REALLY FAST, like someone hit fast forward. Then it stops on my last one in the list and does not show a picture.
---How can I make this stop as I see its working on other sites fine?
P.S.
I have cleared my site cache quite a few times over the last 24hrs from connecting a Journey onboarding.
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Official comment
Hey there!
This is related to an issue that our engineers are currently working on a fix for. This issue has to do with Jetpack's Site Accelerator and how it serves images on a CDN, which makes it difficult for Grow to parse and build Recommended Content.
Do you happen to be running that feature? If so, switching it off and clearing your caches should help fix the issue. If you don't want to switch it off, you're also welcome to sit tight and wait for the fix. We'll update this thread when the fix is in place!
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Thank you! Switching theSwitching the accelerator off did not solve the problem, As I did clear the cash also, So I will wait patiently. Thank you for the responses being worked on.
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You're welcome! Thank you for updating us. I'll add that turning off Accelerator didn't resolve things for your site to the work logs!
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Hi guys, I'm wondering how to enable ads to appear on the sidebar widgets. I have the sidebar widget activated but I'm not sure if I'm supposed to create an empty slot in sidebar widget for ads to appear. I'm wondering how it works
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Hi Jasveena R. Prabhagaran,
For questions relating to Journey Ads, you'll want to contact the Journey Team in the Journey Community.
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