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Grow with Elementor

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Comments

18 comments

  • Official comment
    Ben Rodriguez
    • Grow Support Team

    Hey Caitlin!

    It looks like there's a conflict between the Grow for WordPress plugin and the latest version of Elementor. In order to work around this and continue collecting your site's data for your Journey application, you can pivot to a manual installation of Grow, then deactivate the Grow for WordPress plugin.

    You can grab your Grow scripts for the installation from Grow Publisher Portal > Grow Settings > Install Grow Scripts. Then, you should be able to add the scripts to your site's header area using the Head & Footer Code plugin.

    The Grow Engineering Team is investigating the conflicts between the Grow for WP Plugin and Elementor and hopefully we'll have that resolved soon. In the meantime, manually installing Grow should get you set for your Journey application!

  • Caitlin Vincent

    This seems to have solved the problem. Thank you so much!

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  • Jennifer DeBrosse

    Hi, may I use the solution suggested above if I'm already accepted into Journey or will that interrupt reporting? Is there a timeline to resolve the compatibility with elementor? 

    Thanks! 

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  • Ben Rodriguez
    • Grow Support Team

    Hi Jennifer DeBrosse!

    You should be able to manually install Grow to use it with Elementor, but you should follow these instructions from the Journey Community to minimize any potential ad downtime.

    The Grow Engineering Team is actively working on a solution for this conflict, but we do not have an estimated resolution date at this time. We will update this thread when the conflict has been resolved!

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  • Jennifer DeBrosse

    Thank you! I had my website maintenance person working on it  - she added the script code to the header and deactivated the Grow plugin. Now when I log in to the grow dashboard, I'm seeing the following:

    Your ads.txt is missing or out-of-date. 

    I read through the thread you shared and I don't know what to do next. Is there anyone who can help navigate this step by step? 

    ETA: when I follow the troubleshoot instructions and click to open on WordPress I get a “Sorry, you are not allowed to access this page.” message.  

     

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  • Ben Rodriguez
    • Grow Support Team

    This Journey Help Article may help your web maintenance person with a manual Ads.txt installation.

    If you have more trouble, you can reach out to the Journey Team in the Journey Community. That's the best way to connect with Journey's engineers for troubleshooting!

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  • Ankush Ratwani

    This is also happening to me. All of a sudden elementor stopped working due to Grow. I need to turn off Grow make elementor work. 

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  • Micha van Dinther

    Hello Ben, has the conflict between Elementor and the Grow plugin been resolved yet? We'd love to reactivate it again, and would also like to avoid to have to use the work-around. Thanks!

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  • Ben Rodriguez
    • Grow Support Team

    Hi Micha van Dinther!

    We haven't resolved the conflict just yet, but that work is scheduled for this week. Hopefully we see that completed very soon!

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  • Jennifer DeBrosse

    Hi, any updates? 

    1
  • Ben Rodriguez
    • Grow Support Team

    Hi Jennifer (and all)!

    This bug is being actively worked on, but is taking a bit more time to fully resolve than initially anticipated. Hopefully we'll have the fix in place very soon. I will update this thread as soon as the issue is resolved!

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  • Corrie

    I am also following, as this is a problem for my site as well using elementor. I am currently unable to edit any posts or pages with grow installed.

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  • Chloe Kempster

    Hi Ben, 

    Do you know if the same manual installation method works with WPCode Lite? I already have this plugin, and have tried adding the script to header but it doesn't seem to be working. Not sure if it's me or the plugin! :) Have been through the linked support docs in this thread but haven't resolved the issue. Thanks!

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  • Ben Rodriguez
    • Grow Support Team

    Hey Chloe Kempster,

    If you are not having success adding Grow's scripts via the WPCode Lite plugin, it's likely not a viable installation method. We specifically recommend using the Head & Footer Code plugin.

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  • Lori Tungseth

    I've been approved for Grow but haven't finished setting up Journey yet.  Part of this is because I have a 30 day termination window with Monumetric, the other is because I can't seem to update posts with Elementor. 

    1 - Is it OK to disable the WP Grow plugin to update my posts and re-enable it?  Or will this hurt me even though I haven't finished the setup?

    2 - Do you have an eta yet on the Elementor x Grow fix?

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  • Ben Rodriguez
    • Grow Support Team

    Hi Lori Tungseth,

    There is not currently an ETA for the resolution between Elementor and the Grow for WordPress plugin. Manually installing Grow's scripts using the methods linked above is the best course of action for publishers using Elementor at this time.

    If you manually install Grow, you should be safe to disable the Grow for WordPress plugin without impacting your Journey application. For further assistance with Journey, please refer to the Journey Community.

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  • BARBARA

     I uninstalled the plugi and I installed everything (script and txt file ) manually as recommended and in the dashboard 

    everything seems ok but on my site there is no more advertising or grow widget of any kind
    Why???

     

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  • Ben Rodriguez
    • Grow Support Team

    Hi BARBARA,

    I do not see Grow's scripts on your site. It looks like when you uninstalled the Grow plugin, you only manually installed your Journey scripts. Installing Grow's scripts manually with these instructions should help.

    If you need assistance with your Journey ads, please refer to the Journey Community.

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