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A post is linked to 2 diff boxes in the grid (same featured image). One needs to be eliminated

Answered
susan dvash

Hi. How do I erase one of the boxes when both link to the same URL. I've checked the posts in the Grow.me list of posts I could remove from the grid. It's not there.

If it involves adding code, please explain step by step for someone with no coding experience.

Thanks. 

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  • Official comment
    Support
    • Grow Support Team

    Hey Susan!

    When you see duplicate posts featured in Grow – like in Search, Automailer, or Recommended Content – it's likely due to caching. Grow originally created a bookmark of the old version of the post, then when you made changes, it created the new bookmark.

    To clear this up, you'll need to clear your site's cache and any caching plugins. After you've cleared your cache, head to Grow Publisher Portal and navigate to Grow Settings > Recommended Content. Then, click Refresh Posts up top. This tells Grow to go back through your site's post bookmarks and should clear up any duplicate or deleted posts!

Is your question about Journey by Mediavine?

Journey Support is exclusively available in the Journey Community.


Any questions pertaining to Journey by Mediavine applications, onboarding, payments, ad performance, and troubleshooting should be made there. Journey Support is not available in the Grow Community. Requests made in the Grow Community pertaining to Journey will not receive a response.

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