Automailer importing screen is stuck on "loading"

Kym Terranova

April 27, 2024 23:23 Edited

I tried uploading a csv, got to the screen where you pick the fields, and now the screen has been stuck for 2 days on the loading… screen. I tried logging out, refreshing, waiting, clicking to other pages, everything. When I go back and try clicking on the Import Subscriber CSV button, it just goes back to the loading… screen.  This is not a long list, It was just me on the csv as a test :D 

Thanks!

0

• Official comment

  

  Ben Rodriguez

  • Grow Support Team

  April 29, 2024 15:51

  Hey Kym!
  
  This sounds like a potential browser extension conflict.
  
  If you open Grow Publisher Portal in an incognito window, are you able to import your CSV?

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