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Redirect Issues

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10 comments

  • Official comment
    Ben Rodriguez
    • Grow Support Team

    Good news, everyone!

    The Grow Engineering Team just released the latest version of the Grow for WordPress plugin (1.5.0)! 

    This update resolves the conflict between Grow and the Redirection plugin. You should be able to update your Grow plugin and use the Redirection plugin without issue.

  • Madison Krigbaum

    I'm having the same issue. It's frustrating that there's no one to get in touch with since I now need the Grow plugin in order to run Journey by Mediavine ads on my site. I might just need to deactivate it and stop running them. 

    Were you able to find a solution? 

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  • Margaret Clegg

    Dear Madison, 

    My website designer was able to do a manual coding work around. But that's it. 

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  • Ben Rodriguez
    • Grow Support Team

    Hey Margaret and Madison!

    It looks like there is a conflict between the Grow for WordPress plugin and the Redirection plugin. The Grow Engineering Team is looking into this and hopefully it will be resolved soon.

    In the meantime, there are a few workarounds that can allow you to continue using Grow without impacting redirects:

    • You can manually code redirects as Margaret's developer did. Your developer should be able to help with this.
    • Other redirect plugins do not seem to be impacted by this, like Rank Math. You could try using a plugin other than Redirection for the redirects.
    • You can manually install Grow's scripts on your site, then deactivate the Grow for WordPress plugin. This will allow you to continue using the Redirection plugin.

    Madison Krigbaum, since you've got Journey ads set up, I'd recommend following John's instructions from this thread in the Journey Community to manually install your Journey scripts and ensure your ads continue to run if you choose the manual installation route.

    • You can find your Grow and Journey scripts in Grow Publisher Portal. Grow's scripts are under Grow Settings > Install Grow Scripts and Journey's are under Journey Settings > Ads Script.
    • The scripts will need to be added to the head section of your site. Depending on your theme, this could be in several places, but we usually recommend installing in a plugin like Head & Footer Code. You can find instructions for that here.
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  • Amy Sloan

    I have spent several days trying to figure out what was going on with all my Redirects as well, and my server host help team helped me figure out today that it was a conflict with the Grow plugin. I hope the Grown Engineering Team can figure out a solution quickly since this impacts so many things on our sites!

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  • Julie Boston

    I just had the same exact issue and had to temporarily change plugins while they work on the compatibility issues. 

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  • Jody Robbins

    Julie, I'm not the most web/blog savvy… Do you mind me asking what Plugin you changed to? I never know how big of an impact these things have and if it's worth it for me to make a temporary change. My site isn't huge. Right now I'm around 10k UMV I think…

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  • Julie Boston

    Jody Robbins I downloaded the other redirection plugin from inisev. It did the trick immediately and is actually way easier to use. I know the tech guy I trust likes the other plugin more (for whatever reason I'm not sure), but for right now this works well. 

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  • Christina

    I just attempted to update the Grow plugin and it kicks back this error:

    Update failed: The update cannot be installed because some files could not be copied. This is usually due to inconsistent file permissions.

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  • Ben Rodriguez
    • Grow Support Team

    Hi Christina,

    File permissions are on the server side of things, not the plugin. Your host should be able to assist you here! 

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