Received email - Add Grow to Your Site - already added script

Answered

Donna Shenk

April 04, 2024 17:14

I just got an email asking me to Add Grow to my site. When I check in my account under “Install Grow Script” it shows that my site is connected. I want to make sure everything is connected correctly, I set it all up on March 14th and was hoping my 30-day review was already started.  

0

• Official comment

  

  Ben Rodriguez

  • Grow Support Team

  April 04, 2024 20:16

  Hi Donna!
  
  Receiving this email indicates there could be an issue with Grow accessing your site.

  If your connectivity is consistent and you see Grow features loading on your site, this likely means there are optimization or security settings impacting Grow's ability to access your site. Grow should be excluded from any script optimization or minification settings in optimization plugins, and some strict security and firewall settings can prevent Grow from seeing your site.

  This article can help point you in the right direction for excluding Grow from optimization and security settings: Grow: Conflicts and Compatibilities

  If you need additional assistance excluding Grow's scripts from optimizations or security settings, your tech help, host, or the plugin(s) support team should be able to help!

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