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7 comments

Date Votes
  • Official comment
    Support
    • Grow Support Team

    Thank you for your feedback, Keith. I have logged it with the Grow Engineering Team!
     

    It's possible we could see manual unsubscribe controls for the Grow CSV and Automailer List in a future update.

  • Pia

    I second this request. My concern is different…specifically, I just replaced all my Flodesk subscribe widgets on my site with Grow subscribe forms…but now what happens if someone

    1. Subscribes through a grow form and I import them to my mailing list (flodesk)
    2. Then unsubscribes from my mailing list (flodesk) (which obviously doesn't register as unsubscribed via grow) 
    3. Later changes their mind and tries to resubscribe…

    Tried this myself and all the forms show “you are now subscribed!” with no way to actually resubscribe to the mailing list. 

    I feel like there needs to be a way for users to unsubscribe themselves from grow as well as for us to manually unsubscribe them. Or basically some way to handle this kind of situation because from the user's POV they don't realize that they're subscribed on 2 separate lists…you know? 

    0
  • Support
    • Grow Support Team

    We are working on unsubscribe syncing for Email Service Provider integrations!

    0
  • Crystal Jarvis

    Hi, Any updates on this. I have a client who emailed me directly to unsubscribe and I can't manually unsubscribe her from Grow. Thanks.

    0
  • Support
    • Grow Support Team

    Hi Crystal!

    We're still building these tools and I do not have an estimated release date for them.

    If your subscriber is having trouble clicking the Unsubscribe link at the bottom of your Automailer emails, trying in an incognito window or different browser or disabling pop up/ad blockers temporarily could help!

    0
  • Corine Williams

    Is there any update on this because one person is not too happy I cannot unsubscribe her and refusing to click the link?

    0
  • Support
    • Grow Support Team

    While development work on this feature is ongoing, we do not have an estimated release date. This thread will be updated when there is news to share.

    You can also always enable Grow Labs in Grow Publisher Portal. Grow Labs adds your site to our pool of potential beta testers and can allow you to try the latest Grow features at their earliest availability. We also send email updates to Grow Labs users for new beta tests and feature launches!

    0

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