Grow not connecting with site

Now Delish

March 15, 2024 12:57

Hi,
I have installed grow on my website and configured it as well, but It says it is not installed properly. So, I am not able to have spotlight on the site. 
I have pasted the grow code in the header correctly but still there is error in connection. 
The grow connectivity under Installfrowscript first shows green and then turns red.
Can you please tell me how to solve this? 

Related to

• WP Rocket
• Conflicts & Compatibility

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  Support

  • Grow Support Team

  March 18, 2024 15:57

  Hey there!
  
  It looks like WP Rocket is optimizing your Grow scripts and this could be preventing Grow from operating properly.
  
  You should remove Grow from WP Rocket's optimization settings.

  You can view a full list of Grow's Conflicts and Compatibilities here.

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  Marjorie Dawson

  March 19, 2024 22:02

  I have checked my own version of WP Rocket and carefully added ‘grow’ to exclude it from the plugin as per your link.
  
  I do not have the top option 'Minify Javascript files' enabled. I have never used this.  Is it essential for Grow to function? 

  I have added ‘grow’ to the Load Javascript Deferred option and the Delay Javascript Execution option.

  I have cleared what I believe are all the caches I have but I am still unable to link. This is frustrating as the Grow app would so be helpful in a couple of my categories.

  Is there anything else I can check?

   

  0
• 

  Support

  • Grow Support Team

  March 21, 2024 14:50

  Marjorie Dawson You should not need to enable the “Minify Javascript files” setting.
  
  You might try uninstalling and reinstalling the Grow plugin, then going through it to connect to Grow Publisher Portal.
  
  If that does not work, manually installing Grow's scripts may be the best option for your site. 

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