Website listed twice

Roxana Begum

September 13, 2023 14:54

In my grow publisher portal dashboard, on the left side my site is listed twice. The grow is installed and active only under one of the two. For the other one there is a “install grow” item listed. How do I remove this inactive version of my site from the dashboard?

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  Jenn Breisacher

  March 14, 2024 13:55

  I am having the same issue after just installing the program, but with 3. Did you ever find a solution?

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  Support

  • Grow Support Team

  March 14, 2024 16:24

  If you accidentally create duplicates when setting up your site, you're able to delete duplicate sites from their individual account settings. Duplicates should have “Install Grow” in their siderail menu options to help you discern them from the account connected to your site.
  
  In a duplicate, navigate to Grow Settings > Advanced and click Delete at the bottom. You'll be asked to confirm you'd like to delete the account before it is fully removed from Grow Publisher Portal. 

  You are only able to delete sites that have not been able to verify Grow scripts running on your site.

  This article has screenshots for reference!

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